Welcome to the Privacy Policy of JE Yachting (“we”, “us”, or “our”). This policy outlines how we collect, use, and protect personal information on our website, https://jeyachting.com (the “Site”). As an Australian-based company, we adhere to the Australian Privacy Principles (APPs) as set out in the Privacy Act 1988 (Cth).

By accessing or using our Site, you consent to the collection, use, and disclosure of your personal information in accordance with this Privacy Policy.

1. Information We Collect
We collect personal information in order to provide you with our yachting solutions, including chartering, management, and financing services.

The types of personal information we may collect include:

• Contact Information: Name, email address, phone number, mailing address.
• Financial Information: Payment details (e.g., credit card or bank information) when processing transactions.
• Identification Information: Passport or other identification details if required for booking or compliance purposes.
• Usage Data: Information about your interactions with our Site, such as your IP address, browser type, and pages visited.

2. How We Collect Your Information
We may collect personal information directly from you when you:

• Fill out forms or request information on our Site.
• Communicate with us by phone, email, or other means.
• Engage with us for yachting services, including chartering, management, or financing.
• Subscribe to newsletters or other communications.
• Interact with us on social media platforms or third-party websites.

We may also collect information through automated means, such as cookies and web beacons, to enhance your experience on our Site.

3. How We Use Your Information
JE Yachting uses the collected information for the following purposes:

• To provide, maintain, and improve our yachting services.
• To process bookings, transactions, and payments.
• To communicate with you regarding your bookings, inquiries, or any updates.
• To personalise your experience on our Site.
• To comply with legal obligations.
• For internal purposes, including data analysis, research, and audits.
• To send promotional materials or newsletters, where consent has been provided.

4. Disclosure of Your Information
We may disclose your personal information to third parties in the following situations:

• Service Providers: We may share information with third-party service providers that assist in delivering our services (e.g., payment processors, charter operators, logistics partners).
• Legal Compliance: We may disclose your information where required by law, or in response to a legal request, subpoena, or government inquiry.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.
• With Your Consent: Where you have provided explicit consent to disclose your information to third parties for marketing or other purposes.

5. Data Security
We take reasonable steps to protect the personal information we collect from misuse, interference, loss, and unauthorised access, modification, or disclosure. This includes the use of secure payment gateways and encryption technologies where applicable.

However, please note that no method of transmission over the Internet is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. International Data Transfers
As an Australian-based company, your personal information may be stored or processed outside of Australia, including in countries that may have different data protection laws. We take appropriate steps to ensure that any overseas data transfers comply with the Australian Privacy Principles and provide the same level of protection as required by Australian law.

7. Your Rights
Under Australian privacy laws, you have the right to:

• Access: Request access to the personal information we hold about you.
• Correction: Request corrections to your personal information if it is inaccurate or incomplete.
• Withdrawal of Consent: Withdraw consent for any direct marketing or other uses of your personal information.
• Complaints: Lodge a complaint if you believe we have breached the Australian Privacy Principles.

To exercise any of these rights, please contact us using the information provided below.

8. Retention of Personal Information
We will retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

9. Cookies and Tracking Technologies
Our Site uses cookies and similar technologies to collect information about your browsing activities, which helps us improve the user experience. You can control the use of cookies through your browser settings, but disabling cookies may affect the functionality of the Site.

10. Third-Party Links
Our Site may contain links to third-party websites. Please note that this Privacy Policy does not apply to those websites, and we are not responsible for the privacy practices of such third parties. We encourage you to review the privacy policies of any third-party websites you visit.

11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or for other operational reasons. Any changes will be posted on this page with an updated “Effective Date.”

We encourage you to review this page periodically to stay informed about how we are protecting your personal information.

12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at:

JE Yachting
Email: info@jeyachting.com
Phone: 1800 611 409
Address: 2 River St, Birchgrove NSW 2041, Australia

By using our Site, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your personal information as described.